Give & Receive – Privacy Policy

Give & Receive – Privacy Policy

Effective Date: 4 November 2025

This Privacy Policy is issued by Give & Receive (AUST) Pty Ltd (ABN 396 633 243 47) (“Give & Receive”, “we”, “our”, “us”). It explains how we collect, use, disclose, and protect personal information relating to users of our platform, website, and related services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Policy.

1. About this Policy

We are committed to protecting the privacy of individuals and businesses engaging with Give & Receive. This Policy outlines how we manage personal and business information in compliance with the Privacy Act 1988 (Cth) (“Privacy Act”) and, where applicable, the General Data Protection Regulation (“GDPR”) and other international privacy standards.

2. Who We Are

Give & Receive operates as an agency for social good, helping businesses participate in sustainable giving models that support charities and not-for-profit organisations. We provide marketing, community engagement, and promotional services globally.

3. Information We Collect

We collect the following categories of information:

• Business information – such as business name, industry, ABN (if applicable), and contact preferences.

• Personal information – such as name, job title, phone number, and email address of contact persons.

• Transactional information – amounts paid, dates, and related records for accounting and reporting.

• Technical and analytical data – such as browser type, device identifiers, IP address, and usage statistics.

• Marketing and communication preferences – including consent to receive updates or participate in promotions.

4. How We Collect Information

We collect information in several ways:

• Directly from you when you create an account, make a payment, or contact us.

• Automatically through website cookies, analytics tools (including Google Analytics), and advertising pixels (such as Facebook Pixel and Go High Level tracking).

• From publicly available or authorised third-party sources where lawful and relevant to our operations.

5. Use of Information

We use collected information to:

• Provide and improve our Platform, services, and customer experience.

• Process transactions, issue receipts, and maintain accurate records.

• Communicate updates, promotional materials, and impact reports.

• Display participating business names in leaderboards or campaigns (unless anonymity is requested).

• Monitor website traffic, engagement, and campaign effectiveness.

• Comply with legal, taxation, and regulatory obligations.

We will not use personal or business information for unrelated purposes without consent, unless authorised or required by law.

6. Disclosure to Third Parties

We do not sell or rent personal information.

We may disclose limited business information (such as the business name) publicly as part of our recognition programs or promotional leaderboards, unless anonymity has been requested.

We may also share information with:

• Our trusted service providers assisting in operations (such as payment gateways, hosting, and analytics providers);

• Professional advisers (e.g., accountants, lawyers) under confidentiality obligations; and

• Government or regulatory bodies as required by law.

7. Storage, Security, and International Transfers

Your information is stored securely using a combination of digital and administrative safeguards. We use secure servers, encryption, and restricted access protocols.

Some data may be stored or processed by third-party providers located outside Australia, including the United States, Europe, and Asia. By using our Platform, you consent to such cross-border transfers, provided that we take reasonable steps to ensure adequate protection in accordance with applicable privacy laws.

8. Cookies and Analytics

Our Platform uses cookies and similar technologies to improve functionality, track engagement, and personalise user experiences.

We may use third-party analytics tools such as Google Analytics, Go High Level, and Facebook Pixel to understand usage patterns and marketing effectiveness. You can control cookie preferences via your browser settings, though some features may not function properly if cookies are disabled.

9. Your Rights and Choices

Subject to applicable laws, you have the right to:

• Access and request a copy of your personal information;

• Correct or update inaccurate information;

• Withdraw consent to marketing communications; and

• Request deletion of your personal data (where legally permissible).

Requests can be made by contacting us at [email protected]. We will respond within a reasonable timeframe in accordance with applicable law.

10. Children’s Privacy

Our Platform is not directed toward children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information inadvertently, please contact us so we can delete it.

11. Changes to this Policy

We may amend this Policy from time to time to reflect updates in our practices or applicable laws. The latest version will always be available at https://gnr.global/privacy-policy. Continued use of the Platform after any updates constitutes acceptance of the revised Policy.

12. Contact Us

For privacy-related questions or requests, please contact:

Give & Receive (AUST) Pty Ltd (ABN 396 633 243 47)

Email: [email protected]

Website: https://gnr.global

Postal correspondence: [Insert Address]

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© 2025 Give & Receive (AUST) Pty Ltd (ABN 396 633 243 47). All rights reserved.